What is service design and what is interaction design or experience design:
- The methods are (almost) the same
- But service design involves a bigger perspective, and requires an understanding of different touchpoints..
http://www.enginegroup.co.uk/service_design/v_page/service_design_and_user_experience_same_or_different
Monday, September 24, 2012
Thursday, September 13, 2012
When inventing new services and artefacts it interesting to consider cultural differences affecting values. And values in a society may change...
The psychologist Shalom Schwartz has elaborated a widely accepted value model that consists of 10 human value types. These are ordered along two major dimensions: openness to change vs. conservation and self-enhancement vs. self-transition (see Figure). Extensive research in numerous countries has confirmed the validity of this model across cultures. However, cultures may differ in their value priorities.
http://www.migration.uni-jena.de/project4/values/index.php
The psychologist Shalom Schwartz has elaborated a widely accepted value model that consists of 10 human value types. These are ordered along two major dimensions: openness to change vs. conservation and self-enhancement vs. self-transition (see Figure). Extensive research in numerous countries has confirmed the validity of this model across cultures. However, cultures may differ in their value priorities.
http://www.migration.uni-jena.de/project4/values/index.php
Subscribe to:
Posts (Atom)